Client TechSupport Portal

 Technical Request and IT Management Tool (Connectwise)

http://support.spgds.com

If you don't have access to this tool, please email dave@spgds.com. This tool was created to assist with the management of multiple technical problems. Each company has their own private database. Everyone in your organization can have access to this tool or access can be limited.

This tool has also proven to assist many firms in the organization of the multiple IT issues that occur from day to day. We use this tool to collect and organize your IT issues that need to be addressed during the next SPG visit.  Our RMM provides predictive warning and real time monitoring so we now whats happening immediately.